Promo!
Enjoy a special 15% off on your first purchase at Horizon Link LLC
- +1 (959) 229 3255
- 14 Clemens Court, Rocky Hill, CT, 06067, United States
Welcome to HorizonLink.store (“we,” “our,” “us”). By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.
HorizonLink.store provides pet supplies and related products for personal, non-commercial use.
By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.
Prices, product availability, and promotions are subject to change without prior notice.
All orders must be placed through our official website.
Payments are securely processed through trusted payment gateways.
We reserve the right to cancel any order in case of suspected fraud or incorrect information.
Orders are processed and shipped within 3–5 business days via USPS/UPS.
Delivery timelines may vary depending on location, courier services, or unforeseen circumstances.
We are not responsible for delays caused by shipping carriers once the order has been dispatched.
We offer a 14-day refund for defective, damaged, or undelivered items.
To be eligible for a return, items must be unused and in their original packaging.
Shipping costs for returns may be borne by the customer unless the product is defective.
To request a refund or replacement, please contact us at support@horizonlink.store with your order details.
We respect your privacy and are fully compliant with GDPR/CCPA regulations.
Personal data collected during checkout (name, address, email, payment details) is used only for processing orders and improving customer service.
We do not sell, trade, or share your personal information with third parties without consent, except as required by law.
HorizonLink.store shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
All products should be used as per manufacturer instructions. We are not responsible for misuse or allergic reactions.
All content on this website, including logos, text, graphics, and product images, is the property of HorizonLink.store and may not be used without permission.
These Terms & Conditions are governed by the laws of the United States.
Any disputes will be handled in the appropriate courts of Connecticut, USA.
If you have any questions about these Terms & Conditions, please contact us:
📍 Address: 14 Clemens Court, Rocky Hill, CT, 06067, United States
📱 Phone/WhatsApp: +1 (959) 229 3255
📧 Email: support@horizonlink.store | info@horizonlink.store
